🤖 AI and the battle of the superbugs

5/28/23

Good morning and welcome to the latest issue of neonpulse!

Here are the AI headlines making waves:

🌊  AI versus superbugs

🌊  The end of human customer service

Let’s get into it!

AI vs. Superbugs

By tapping into the power of AI, researchers at MIT have made a groundbreaking discovery in the fight against drug-resistant infections.

The researchers focused their attention on a troublesome bacterium called A. baumannii, which is often found lurking in hospitals and war zones and is notorious for its knack for developing resistance to antibiotics.

And while finding new drugs to treat this type of bacteria is a process that can typically take years, by leveraging machine learning researchers were able to sift through thousands of potential drug compounds, allowing them to identify a molecule called “abaucin” that was able to inhibit the growth of the bacteria in a matter of weeks.

But what’s really exciting about abaucin is its remarkable "narrow spectrum" killing ability, meaning that unlike many broad-spectrum antibiotics, abaucin specifically targets A. baumannii, significantly reducing the risk of bacteria developing resistance to the drug.

This type of selective approach is a crucial advantage in the ongoing battle against drug-resistant infections, giving researchers hope for combating dangerous antibiotic-resistant bacteria in the future.

You can learn more about the discovery here.

The End Of Customer Service

The thought that AI is going to replace jobs is nothing new, yet the rate at which the new technology is replacing human workers is shocking.

Telecoms giant BT is planning to slash up to 55,000 jobs by the end of the decade, with a good chunk of those job losses coming from customer service agents that the company plans to replace with AI.

According to BT's chief executive Philip Jansen, the rise of tools like ChatGPT is helping them to build a "leaner business with a brighter future," although I’m sure the employees they are letting go may have trouble seeing it that way.

So cherish these last few years you have speaking with a human customer service rep, because their days are numbered.

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That’s all for today folks! We hope you enjoyed today’s newsletter, and we’ll see you bright and early tomorrow!