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- 🤖 New Generative AI eCommerce Services 👀
Good morning and welcome to the latest edition of neonpulse!
Today, we’re talking about the new AI-powered solutions for e-commerce businesses 🤖
Revolutionizing E-Commerce: Google and Microsoft Launch Generative AI Services
Google and Microsoft are taking significant strides in the e-commerce sector by introducing generative AI services. These services are designed to enhance the online shopping experience for customers and ease the operational burden for smaller businesses.
One of the key offerings is a generative AI-powered chatbot that can be integrated into e-commerce websites and mobile applications. This chatbot functions as a virtual sales assistant, providing a more interactive and personalized shopping experience for users. It represents a major step forward in using AI to improve customer engagement and service.
Google's new AI tools also include features to enhance customer service systems and expedite product cataloging processes. A notable addition is a large language model feature aimed at improving the quality of product searches, set to be available later in the year. Despite lagging behind OpenAI in technology and distribution, Google's introduction of the new Gemini language model family indicates its commitment to playing a significant role in AI-driven e-commerce solutions.
Microsoft is targeting its service at smaller businesses, offering a solution for effective banner campaigns using AI. This service is particularly beneficial for businesses that lack the resources for manual approaches to banner advertising.
The introduction of these generative AI services by Google and Microsoft marks a pivotal moment in the e-commerce industry. By leveraging AI, these tech giants aim to improve the shopping experience for customers while reducing the workload and resource requirements for businesses, particularly smaller ones.
Which aspect of generative AI services in e-commerce excites you the most? |
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